Home Trial

Customer Guide

1. Choose up to 4 frames that you want to try on at home by clicking on the heart icon under each product
2. Not all of our frames will have a heat icon because not all of them are eligible for Home Trial
3. Now these 4 frames will be put into your“wishlist/favourites list”
4. Set up an account with us
5. We ask you to pay a deposit for each frame we send to you which will be based on the cost of each frame
6. Once the deposit has been paid we will send you the frames by recorded delivery.
7. When you receive the home trial you have 14 days to try them on and decide which ones you want.
8. Post the home trial back to us & so long as we receive them in their original condition we refund your deposit
9. Now you can place an order online for the frames you want